Last updated 2 October 2026 · Augmented Mind AB is the controller
Who we are
My Transcriber is made by Augmented Mind AB (PB 13, 00561 Helsinki, Finland), and we are
the data controller for the personal data described here. This policy covers this website, the
desktop apps, the iPhone app and any account or licence. Write to us about any of it at
privacy@augmentedmind.io.
The short version
Your recordings and their transcripts stay in a folder on your own computer, and they are
transcribed there.
We do not run a server that stores your recordings, and they are never uploaded to us. If you never
make an account, what we hold about you is limited to the anonymous counts described below.
On your computer
None of what follows reaches Augmented Mind AB. It is here because it is still your data.
The app transcribes the recordings and files you give it, and the voice memos you allow it to
read, on your computer, and writes the transcripts into its own folder. You can withdraw any
permission at any time in your system settings.
The iPhone app records and shows your transcripts through your own iCloud, between
your own devices, under your agreement with Apple. We receive none of it.
What we hold, and why
- Your account, if you make one: your email address, and your name if you
give one, to let you sign in here and in the app. If you sign in on this site with GitHub or
Google, that provider tells us the address you used and nothing else; the apps sign you in
with a code we email you. Legal basis: our contract with you.
- Payments, if you make one: billing details and payment records, handled by
Stripe. We never see full card numbers.
Legal basis: our contract with you, and our legal obligations for tax and accounting.
- API keys and workspaces, if you create them on this site: what you name
them and who is a member. Legal basis: our contract with you.
- What you send us: support messages and problem reports, with your email
address if you give it, so we can reply.
Legal basis: our legitimate interest in answering you and fixing what is broken.
- Email we have sent you: a record of the messages and whether they arrived.
Email about your account is part of the service; updates and news we send only if you asked
for them, and you can stop them at any time.
Legal basis: our legitimate interest in knowing that our own email works; your consent
for updates and news.
- Downloads and update checks: see below.
Legal basis: our legitimate interest in delivering updates and knowing roughly how many
copies are in use.
- Visits to this website: see below.
Legal basis: our legitimate interest in knowing roughly how many people visit.
Nothing here is used to make an automated decision about you.
What the app sends us
The app sends us nothing from your recordings or transcripts. It contacts us in these ways
only:
- Checking for updates. The Mac app asks our download server whether there is a
newer version automatically, at most once a day while it is running. The Windows app first asks
you whether to check automatically; if you say yes it does the same, and otherwise it asks only
when you choose to check for updates. The server sees your internet address and the app's version,
and an install number: a random number the app made up when it was installed, so we can count
copies in use rather than addresses. It is not linked to your account or to anything else about
you.
- Signing in, if you choose to.
- A problem report, only when you send one. It contains what you write, your
email address if you give it, details of your computer and the app, and recent lines from
the app's logs. You see the whole report before it is sent. Logs can mention file names, so
read it first.
Visits to this website
This site sets no cookies for measurement and stores nothing on your device, so it cannot
recognise you on a later visit or follow you elsewhere. We count visits with Cloudflare Web
Analytics, which uses no cookies; with our own page counter, which records the page, the
country Cloudflare reports, the site that linked to it, any campaign label in the link, the
kind of device and which buttons were pressed, joined by a number forgotten when you close the
tab and never your internet address; and with Google Analytics, which receives those same page
events from our server, not from your browser, so Google never sees your address. We take
blunter numbers in exchange for not putting a consent banner in front of you.
How long we keep it
- Your account: while you have one. Closing it erases everything that identifies
you, your email included; what remains is an anonymous record that an account existed and closed,
and the payment records the law requires us to keep.
- Payment records: as long as accounting and tax law requires.
- Support messages and problem reports: while we need them to answer you and to
see whether a problem recurs.
- Whether an email arrived: 180 days.
- Download and update-check records: about three months.
- Visit counts: aggregate figures; Google Analytics deletes its event data after
two months.
Who else is involved
Each of these gets only what it needs for its job: Stripe for payments,
Supabase for accounts and sign-in, Cloudflare for this
website, the downloads, the update checks and counting visits, Resend for
sending email, and Google for counting visits from our server. None of them receives
your recordings, because we do not have them.
Some of these companies are American or have American parents, so some data may be processed
outside the EU. Where that happens it is covered by the European Commission's adequacy
decision for the EU–US Data Privacy Framework, or by its standard contractual clauses. Ask us
for the detail on a particular company.
What we do not do
- We do not receive, store or sync your recordings or transcripts.
- We do not use your data to train AI models.
- We do not sell your personal data, and we run no advertising.
Your rights
Under the GDPR you can ask us to show you what we hold about you and give you a copy, to
correct or delete it, to stop or limit what we do with it, and to withdraw any consent you
gave. Ask at
privacy@augmentedmind.io and we will answer within a month.
It costs nothing. You can also complain to the Finnish Data Protection Ombudsman (tietosuoja.fi)
or to the authority where you live.
Changes
We update this page before what we do changes. The date at the top shows when it last changed.
Augmented Mind AB, PB 13, 00561 Helsinki, Finland